Parramatta Business of the Year: Market leading and innovative locksmith

WHAT better way to lead into the golden jubilee celebrations for the business than by winning the numero uno award!

Independent Locksmiths & Security Pty Ltd did just that by winning the 2022 Parramatta Business of the Year award, after being declared winners in the Outstanding Service & Trade category.

They beat seven other Parramatta local trades and services businesses to be declared winner in that category. Later, they were judged as the best overall Business of the Year. 

A Parramatta business which prides itself in being local, Independent Locksmiths & Security specializes in fast, professional, cost-effective locksmith services across Sydney. 

Well established as a market leader and an innovator in the Australian security industry, they mostly look after major commercial projects as well as provide nationwide service to businesses including Woolworths, Westfield and Harvey Norman. 

The company provides clients with a total security solution, with tailor-made plans to suit their premises – be it schools, universities, hospitals or even retail outlets. 

The company’s commercial locksmith services are primarily restricted keying and the design of Master Key systems. 

This involves system design, installation, and ongoing maintenance. Locksmith services also include key management solutions, the opening service and repairs of safes and an emergency locksmith service seven days a week for the Sydney metropolitan area. 

SecVision Networks is the electronic security division of the business. This team designs, installs, monitors and maintains integrated security solutions. 

Electronics services include a cloud-based access control, building automation, and intruder detection system known as secCloud. 

And high-definition CCTV cameras, Alarm Monitoring and Virtual Guard service known as SecWatch. A security operations centre in Parramatta operates 24/7, providing Virtual Guard monitoring for alarm response and after-hours access control. 

Significantly, the venture services local business and the residential community and themselves use local resources where possible. 

Parramatta customers include the City of Parramatta Council, Westmead Hospital, Westmead Children’s Hospital, Parramatta Leagues Club and St Patrick’s Cathedral. Schools serviced include the local Public Schools, Our Lady of Mercy College, and The Kings School. 

Their client base also includes hospitality venues such as The Albion Hotel, Royal Oak Hotel, the Rose & Crown and Parramatta Park Royal, The Rydges Parramatta and the Novotel Hotel Parramatta. 

Independent Locksmiths & Security has been working with the City of Parramatta council for decades and is entrusted with providing commercial locksmith services and maintenance for over 300 sites in the LGA. 

These sites include administration buildings, council depot, Libraries, community centres, childcare centres, sporting facilities, parks, and gardens. They have designed and installed a master keying hierarchy using high security master keying systems for the Council. 

The business runs an award-winning Apprenticeship Program too, employing local young locksmiths and supporting them while they go through their four-year TAFE course, thereby supporting local talent. 

The story of the business

It was in 1971 that Stephanie Griffin and Michael McGovern started operating as a sole trader with one van and keying machine on Brien’s Road, Northmead. 

Then, in 1973 the business launched as Independent Locksmiths and it was in 1975 that the first retail store was opened on George Street in Parramatta. 

The business has operated in Parramatta since its inception and in the early 80’s, it moved operations to 79 Phillip Street, Parramatta, a building to accommodate the growing team. In 2000, it shifted to larger premises in North Parramatta, from where the business operates as on date. 

In 2005 the business name changed to Independent Locksmiths & Security Pty Ltd and in 2017 secVision Networks was launched, as the electronic security side of the business.

Stephanie and Michael’s three sons are now managing the operations of the company in various roles.  

About the Local Business Awards 

The Local Business Awards recognizes the community’s best businesses. It aims to develop and strengthen the bonds between businesses and the community, thus improving the standards of local businesses. They are well recognised and have become synonymous with outstanding business standards.

Significantly, finalists here are nominated by the public. Then judges assess the businesses against specific criteria including the venture’s online presence. Visit


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