Privacy Policy

CBN is committed to ensuring that your privacy is protected. Should we ask you to provide  any information by which you can be identified when using our services including any this  website, CBN assures you that it will only be used following this privacy policy and the Australian Privacy Principles (“APP”). If you do not wish to provide personal information to us then you do not have to do so, but it may affect your use of this website or will affect  your use of the products and services offered by CBN. 

CBNmay change this privacy policy from time to time by updating this page. You should check this page regularly to ensure that you are happy with any changes. This privacy  policy is effective from January 1, 2021. 


We may ask you to provide the following information: 

  1. Names; 
  2. Dates of birth; 
  3. Job titles; 
  4. Contact information, including email addresses; 
  5. Demographic information such as postcodes, preferences and interests; 6. Financial information concerning your assets and liabilities, tax file number,  employment history, passport information, photographs, credit card 

information and driver’s license details; 

  1. Other information relevant to the customisation of a document on the website;  and 
  2. Any other information related to customer surveys and/or promotions.

We will not collect from you any sensitive information revealing your race, ethnic origin,  political opinions, religious or philosophical beliefs, trade union memberships or details of  health or disability. 

Exceptions to this include: 

  • Where you have given us express consent and the information is reasonably  necessary for us to carry out our functions or activities; 
  • The use of this information is required or authorised under Australian law or a  court or tribunal order; or 
  • When the information is necessary for the establishment, exercise or defence  of a legal claim. 


CBN collects this information for the following reasons: 

  1. To better understand your needs, enabling us to improve our products and  services; 
  2. For internal record keeping; 
  3. To circulate promotional emails about new products, special offers or other  information which we think you may find interesting; 
  4. To contact you (by telephone, email or mail) for market research purposes; 5. direct marketing; 
  5. To customise the website according to your interests; and 
  6. To tailor documents according to your needs. 


CBN is committed to ensuring that the information you provide to us is secure. To prevent  unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure that information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure. 


A cookie is a small file which asks permission to be placed on your computer’s hard drive.  Once you agree, the data is added and the cookie helps analyse web traffic or lets you  know when you visit a particular site. Cookies allow web applications to respond to you as  an individual. The web application can tailor its operations to your needs and preferences  by collecting and remembering information about you. 

CBN uses traffic log cookies to identify which pages are being used. Traffic log cookies helps us analyse information about web page traffic and improve our website by tailoring it to  your needs. We use this information for statistical analysis purposes only, following which  the data is removed from the system. 

Overall, cookies help us provide you with a better website, by enabling us to monitor which  pages you find useful and which you do not. A cookie does not give us access to your  computer or any information about you, other than the data you provide to us.

You can choose to accept or decline cookies. Most web browsers automatically allow  cookies but you can usually modify your browser settings to reject cookies if you prefer:  This may, however, prevent you from taking full advantage of the website. 


Our website may contain links to other websites of interest. Please note that does not have CBN any control over those websites. CBN is not responsible for the protection and privacy of any information which you provide while visiting such websites and this privacy policy does not govern such websites. You should exercise caution when accessing such websites and look at the privacy policy applicable to the website in question. 


You may choose to restrict the collection or use of your personal information in the  following ways: 

  1. Whenever you are asked to fill in a form on the website, look for the box that you can  click to indicate that you do not want the information to be used for direct marketing  purposes; and 
  2. If you have previously agreed to us using your personal information for direct  marketing purposes, you may change your mind at any time by emailing
  3. CBN will not sell, distribute or lease your personal information to third parties unless we  have your permission or are legally required to do so. We may use your personal  information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. 

You may request details of personal information which we hold about you in accordance  with applicable law. A small fee may be payable for the provision of the information. If you  would like a copy of the information which CBN hold about you please email us at CBN. We will respond within a reasonable time. 

If you believe that any information we are holding about you is inaccurate, out date,  incomplete, irrelevant or misleading, please email us as soon as possible at contact for Web Owners help desk on Privacy. We will respond to any request within a reasonable time and will endeavour to promptly correct  any information found to be incorrect so that the information is accurate, up to date,  complete, relevant and not misleading. 


As a result of form name of CBNdesire to provide you with a cost competitive range of products and services CBN uses IT service providers in low-cost jurisdictions utilising cloud  computing technology.

In CBN using off-shore data processing and information storage options, there a number of commercial and regulatory considerations that you should be aware of namely whether  your personal information is being disclosed to an overseas entity and their protection of  your personal information. 

It is not the intention of CBN to disclosure your personal and sensitive information to any off shore data storage providers for them to use, merely to have the your sensitive information transferred for storage. 

The issue of whether transfer for the sole purpose of storage is disclosure under the APP’s  has not been resolved at law. For abundant caution we advise you, that, if you do not wish  you information stored off-shore you should not use our products or services. 

CBN in entering contracts will endeavour to take reasonable steps to have any off-shore  date storage providers agree to be bound to adhere to the APP’s in relation to collection, use, disclosure, storage and destruction/deidentification as if it were in Australia. 

While we will seek do have this done CBN cannot guarantee that we can contract with off shore data storage providers to agree to such terms and even if agreed to that they will be  honoured. CBN does not have the financial capacity to investigate the actions of its off-shore  data storage providers. 

For the purposes of AAP we advise that it is likely that your information will be stored off shore and that if such transfer and storage is ‘disclosure’, your information will be  disclosed. 

The countries where the off-shore data storage providers are located are Australia, USA.  This list my change from time to time and we will update this information. 

By providing your personal information to us, you consent to the transfer of that information  to our third-party service providers who are located outside of Australia for that purpose. 


If you want CBN to correct information that we hold about you because it is inaccurate or  out-of-date; you can send requests for corrections to the Privacy Officer, or email at for Web Owners help desk on Privacy. 

If we correct personal information that we previously disclosed to other entities, and you  request that we notify those entities of the correction, we will take reasonable steps to  notify those entities unless it is impracticable or unlawful to do so. 

If we refuse to comply with your request for amendment of your details, we will give you  written notice setting out the reasons for refusal (unless it is unreasonable to do so) and  the mechanisms available to you to complain about the refusal.



CBN may amend this Privacy Policy from time to time by posting an updated version of this  policy on our website. CBN recommends that you review it regularly for any changes. 


For further information about privacy issues and the protection of privacy, visit the Office of  the Australian Information Commissioner website at

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